Computer-implemented electronic diary to enter locked notes for historical archival

ABSTRACT

A system for the entry of notes on a policy or claim, wherein the notes, after submission, are stored is non-editable form and are locked in a database for historical archival. In one scenario, the entered notes are editable and can be deleted for a pre-set time period, wherein, after the expiration of the pre-set time period, the entered notes are stored is non-editable form and are locked in a database for historical archival. Filters can be used to categorize and render the stored notes based on a set of categories.

FIELD OF INVENTION

The present invention relates generally to the field of insurance claims and policies. More specifically, the present invention is related to a computer-implemented electronic diary for entry of notes on an insurance policy or claim, wherein the wherein the notes, after submission, are stored is non-editable form and are locked in a database for historical archival.

DISCUSSION OF PRIOR ART

The following references generally describe the prior art, but none of the references cited below teach the entry of notes on an insurance policy or claim, wherein the notes, after submission, are stored is non-editable form and are locked in a database for historical archival. The following references also fail to teach or suggest the use of filters to categorize such notes, wherein the stored notes can be render based on a set of categories.

The patent to Schilit et al. (U.S. Pat. No. 6,279,014 B1), assigned to Xerox Corporation, provides for a system and method for extracting and organizing annotations made to a document on the basis of context and annotation attribute. The disclosed annotations are comprised of text, digital ink, audio, video, or any other input associated with a document.

The patent to Jones (WO 02/084520 A1), assigned to Pro-Super Holdings Limited, provides for a business tracking and communication system, wherein a business method is described for electronically handling claims, as well as underwriting policies. Also disclosed are user-edited notes that are inserted into an activities section of a policy.

The patent to Gupta et al. (U.S. Pat. No. 6,546,405 B2), assigned to Microsoft Corporation, provides for annotating temporally-dimensioned multimedia content. Disclosed is a system for annotating and displaying user-authored annotations in a multimedia document. Temporal annotations satisfying various are selected for inclusion into a multi-media document.

Whatever the precise merits, features, and advantages of the above cited references, none of them achieves or fulfills the purposes of the present invention.

SUMMARY OF THE INVENTION

The present invention provides for a computer-implemented electronic diary for entering notes on an insurance policy or claim, wherein the computer-implemented electronic diary comprises: a first component receiving submitted a note comprising formatted text regarding a insurance policy or claim; and a second component associating a category with the submitted note and storing the note in a database wherein the note, after said submission, is non-editable and is locked in said database for historical archival. In one embodiment, the electronic diary of the present invention further comprises: a third component implementing one or more filters, wherein each of the filters categorizes said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter, wherein the filter identifies at least one category; and a fifth component filtering the stored notes based on the identified filter(s) and rendering the filtered notes based on at least one category.

The present invention also provides for a set of interfaces receiving note submissions and rendering notes based on one or more filters. The interfaces comprises: a first interface to submit notes as formatted text regarding an insurance policy or claim, wherein the notes, after submission, are locked and stored in non-editable form in a database for historical archival; a second interface to select one or more filters, wherein each of the filters allow categorization of the stored locked and non-editable notes based on a set of categories; and a third interface to render, based on a selection of at least one filter, categorized notes based on a set of categories corresponding to said at least one selected filter.

The present invention also provides for a set of interfaces receiving note submissions and rendering notes based on one or more filters. The interfaces comprises: a first interface to submit notes as formatted text regarding an insurance policy or claim, wherein the notes, after submission, are editable only for a pre-set time period and after the expiration of the pre-set time period, the notes are locked and stored in non-editable form in a database for historical archival; a second interface to select one or more filters, wherein each of the filters allow categorization of the stored locked and non-editable notes based on a set of categories; and a third interface to render, based on a selection of at least one filter, categorized notes based on a set of categories corresponding to said at least one selected filter.

The present invention also provides for a computer-implemented electronic diary for entering notes on an insurance policy or claim, wherein the computer-implemented electronic diary comprises: a first component receiving submitted a note comprising formatted text regarding a insurance policy or claim; and a second component associating a category with the submitted note and storing the note in a database wherein the note, after said submission, is only editable for a pre-set period of time. After the expiration of the pre-set period of time, the note is non-editable and is locked in said database for historical archival. In one embodiment, the electronic diary of the present invention further comprises: a third component implementing one or more filters, wherein each of the filters categorizes said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter, wherein the filter identifies at least one category; and a fifth component filtering the stored notes based on the identified filter(s) and rendering the filtered notes based on at least one category.

The present invention also provides for an article of manufacture comprising a medium comprising a computer user medium having computer readable program code embodied therein implementing an electronic diary for entry and category-based viewing of notes on an insurance policy or claim, said medium comprising: a first module aiding in receiving submitted notes as formatted text regarding an insurance policy or claim; a second module aiding in storing the input notes in a database wherein the stored text, after the submission, is non-editable and is locked in the database for historical archival; and a third module implementing one or more filters, wherein each of the filters categorizes the notes based on a set of categories; a fourth module aiding in receiving inputs identifying at least one filter; and a fifth module filtering said stored notes based on said identified at least one filter and rendering said filtered notes.

BRIEF DESCRIPTION OF THE DRAWINGS

FIGS. 1 a-b illustrate an example of how a first note is added as per the present invention.

FIG. 2 illustrates the process of adding a new note according to the present invention.

FIG. 3 illustrates a non-exhaustive list of the various categories that a user can choose from.

DESCRIPTION OF THE PREFERRED EMBODIMENTS

While this invention is illustrated and described in a preferred embodiment, the invention may be produced in many different configurations. There is depicted in the drawings, and will herein be described in detail, a preferred embodiment of the invention, with the understanding that the present disclosure is to be considered as an exemplification of the principles of the invention and the associated functional specifications for its construction and is not intended to limit the invention to the embodiment illustrated. Those skilled in the art will envision many other possible variations within the scope of the present invention.

The present invention provides for a computer-implemented electronic diary for entering notes on an insurance policy or claim, wherein the computer-implemented electronic diary comprises: a first component receiving submitted a note comprising formatted text regarding a insurance policy or claim; and a second component associating a category with the submitted note and storing the note in a database wherein the note, after said submission, is non-editable and is locked in said database for historical archival.

In an extended embodiment, the electronic diary of the present invention further comprises: a third component implementing one or more filters, wherein each of the filters categorizes said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter, wherein the filter identifies at least one category; and a fifth component filtering the stored notes based on the identified filter(s) and rendering the filtered notes based on at least one category.

FIGS. 1 a-b illustrate an example of how a first note is added as per the present invention. First, in FIG. 1 a, a user clicks on an ‘add note’ button and, in FIG. 1 b, the user selects a note category from the category drop down list. The user, then, enters notes in the text box. Once the text is entered, the user clicks the ‘submit’ button or a tab to the button and presses Enter. Clicking the reset key deletes the text the user entered. If the user does not wish to make a change, the user clicks the ‘cancel’ button. FIG. 2 Example of a saved note created as per the present invention.

FIG. 2 illustrates the process of adding a new note according to the present invention. First, the user clicks on the ‘add new entry’ button. Next, the user enters notes in the text box area. After entering the text, the user clicks the ‘submit’ button. Alternatively, the user can click reset to delete the text entered, or, if the user does not wish to make a change, the user clicks the ‘cancel’ button. In one embodiment, one may use the outside scroll bar to view previous notes while entering a new note.

All notes that were previously created appear in the Diaries section as shown in FIG. 2. As shown in FIG. 2, the most recent note entered is at the top of the list. To view more notes, the user can scroll down the page.

It should be noted that all new notes are assigned a category (e.g., adjustor, medical management, recovery, SIU, and supervisory) by the person entering the note. It is also possible to assign a “No Category” affiliation to a note.

FIG. 3 illustrates a non-exhaustive list of the various categories that a user can choose from. To view notes for a specific category, users clicks the box next to the category or categories of notes (in the Category Filter section) they need to view (e.g., Adjustor). Pressing the filter button allows the notes to be filtered based on the selected category or categories.

In one embodiment, notes may be edited or deleted within a pre-set time period (e.g., 72 hours) after they are entered. To edit, the user clicks the ‘edit’ button next to the note you need to edit and the user is able to edit the note as necessary. After editing the text, the user clicks the ‘submit’ button. Users are also able to delete a note. In an extended embodiment, once a note is deleted, it cannot be restored. After the pre-set time period has passed, the notes are not editable and cannot be deleted as they are stored in non-editable form in a database for historical archival.

The following must be completed for each new note:

Category

Diary text

Every note entry includes the name of the user who added the note and the date the note was created. As mentioned above, in one embodiment, the notes are editable and can be deleted for a pre-set period of time (e.g., notes cannot be deleted or edited more than 72 hours after they are added), after which the notes are not editable and cannot be deleted as they are stored in non-editable form for historical archival. In an extended embodiment, once a note is deleted, it cannot be restored. Text may be copied and pasted into a new Note. It should be noted that a user cannot perform an insert operation without selecting a category.

The present invention also provides for a set of interfaces receiving note submissions and rendering notes based on one or more filters. The interfaces comprises: a first interface to submit notes as formatted text regarding an insurance policy or claim, wherein the notes, after submission, are locked and stored in non-editable form in a database for historical archival; a second interface to select one or more filters, wherein each of the filters allow categorization of the stored locked and non-editable notes based on a set of categories; and a third interface to render, based on a selection of at least one filter, categorized notes based on a set of categories corresponding to said at least one selected filter

The present invention also provides for a set of interfaces receiving note submissions and rendering notes based on one or more filters. The interfaces comprises: a first interface to submit notes as formatted text regarding an insurance policy or claim, wherein the notes, after submission, are editable only for a pre-set time period and after the expiration of the pre-set time period, the notes are locked and stored in non-editable form in a database for historical archival; a second interface to select one or more filters, wherein each of the filters allow categorization of the stored locked and non-editable notes based on a set of categories; and a third interface to render, based on a selection of at least one filter, categorized notes based on a set of categories corresponding to said at least one selected filter

Additionally, the present invention provides for an article of manufacture comprising computer readable program code contained within implementing one or more modules to implement a computer-implemented electronic diary for entry of notes on an insurance policy or claim. Furthermore, the present invention includes a computer program code-based product, which is a storage medium having program code stored therein which can be used to instruct a computer to perform any of the methods associated with the present invention. The computer storage medium includes any of, but is not limited to, the following: CD-ROM, DVD, magnetic tape, optical disc, hard drive, floppy disk, ferroelectric memory, flash memory, ferromagnetic memory, optical storage, charge coupled devices, magnetic or optical cards, smart cards, EEPROM, EPROM, RAM, ROM, DRAM, SRAM, SDRAM, or any other appropriate static or dynamic memory or data storage devices.

Implemented in computer program code based products are software modules for: aiding in receiving submitted notes as formatted text regarding said insurance policy or claim; aiding in storing said input notes in a database wherein said stored text, after said submission, is non-editable and is locked in said database for historical archival; implementing one or more filters, each of said filters categorizing said notes based on a set of categories; aiding in receiving inputs identifying at least one filter; and filtering said stored notes based on said identified at least one filter and rendering said filtered notes.

Although the above description provides examples of how the present invention's computer-implemented electronic diary to enter locked notes for historical archival is used in the insurance industry, it should be noted that the scope of the invention extends beyond the insurance industry. For example, the electronic diary to enter locked noted for historical archival can be efficiently used in the medical and legal industries. Hence, the specific industry where the present invention's electronic diary is used should not be used to limit the scope of the present invention.

CONCLUSION

A system and method has been shown in the above embodiments for the effective implementation of a computer-implemented electronic diary for entry of notes on an insurance policy or claim. While various preferred embodiments have been shown and described, it will be understood that there is no intent to limit the invention by such disclosure, but rather, it is intended to cover all modifications falling within the spirit and scope of the invention, as defined in the appended claims. For example, the present invention should not be limited by software/program, computing environment, specific computing hardware, or the type of industry (i.e., equally applicable to the medical and legal industries).

The above enhancements are implemented in various computing environments. For example, the present invention may be implemented on a conventional IBM PC or equivalent, multi-nodal system (e.g., LAN) or networking system (e.g., Internet, WWW, wireless web). All programming and data related thereto are stored in computer memory, static or dynamic, and may be retrieved by the user in any of: conventional computer storage, display (i.e., CRT) and/or hardcopy (i.e., printed) formats. The programming of the present invention may be implemented by one of skill in the art of database programming. 

1. A computer-implemented electronic diary for entry of notes, said computer-implemented electronic diary comprising: a first component receiving a submitted note comprising formatted text regarding said insurance policy or claim; and a second component associating a category with said submitted note and storing said note in a database wherein said note, after said submission, is non-editable and is locked in said database for historical archival.
 2. A computer-implemented electronic diary for entry of notes, as per claim 1, wherein said notes are any of the following: notes on an insurance policy or claim, notes related to the legal industry, or notes related to the medical industry.
 3. A computer-implemented electronic diary for entry of notes, as per claim 1, wherein said electronic diary further comprises: a third component implementing one or more filters, each of said filters categorizing said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter, said at least one filter identifying at least one category; and a fifth component filtering said stored notes based on said identified at least one filter and rendering said filtered notes based on said at least one category.
 4. A computer-implemented electronic diary for entry of notes, as per claim 3, wherein said computer-implemented electronic diary further comprises a seventh component integrating critical business processes with said electronic diary and said seventh component generating warning when norms are violated during the entry of said submitted note.
 5. A computer-implemented electronic diary for entry of notes, as per claim 3, wherein said category is any of the following: adjustor, medical management, recovery, SIU, or supervisory.
 6. A computer-implemented electronic diary for entry of notes, as per claim 1, wherein said electronic diary is remotely accessible over a network.
 7. A computer-implemented electronic diary for entry of notes, as per claim 6, wherein said network is any of the following: local area network, wide area network, or the Internet.
 8. A set of interfaces receiving note submissions and rendering notes based on filters, said interfaces comprising: a first interface to submit notes as formatted text regarding an insurance policy or claim, wherein the notes, after submission, are locked and stored in non-editable form in a database for historical archival; a second interface to select one or more filters, each of said filters allowing categorization of said stored locked and non-editable notes based on a set of categories; and a third interface to render, based on a selection at least one filter via said second interface, categorized notes based on a set of categories corresponding to said at least one selected filter.
 9. A set of interfaces receiving note submissions and rendering notes based on filters, as per claim 8, wherein said category is any of the following: adjustor, medical management, recovery, SIU, or supervisory.
 10. A set of interfaces receiving note submissions and rendering notes based on filters, as per claim 8, wherein said set of interfaces further comprises a fourth interface integrating critical business processes with said electronic diary and said fourth interface generating a warning when norms are violated during the entry of said submitted note.
 11. A computer-implemented electronic diary for entry and category-based viewing of notes on an insurance policy or claim, said computer-implemented electronic diary comprising: a first component receiving submitted notes as formatted text regarding said insurance policy or claim; a second component storing said input notes in a database wherein said stored text, after said submission, is non-editable and is locked in said database for historical archival; and a third component implementing one or more filters, each of said filters categorizing said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter; and a fifth component filtering said stored notes based on said identified at least one filter and rendering categorized notes corresponding to said identified filters.
 12. A computer-implemented electronic diary for entry and category-based viewing of notes on an insurance policy or claim, as per claim 11, wherein said computer-implemented electronic diary is accessible over a network.
 13. A computer-implemented electronic diary for entry and category-based viewing of notes on an insurance policy or claim, as per claim 12, wherein said network is any of the following: local area network, wide area network, or the Internet.
 14. A computer-implemented electronic diary for entry and category-based viewing of notes on an insurance policy or claim, as per claim 11, wherein said category is any of the following: adjustor, medical management, recovery, SIU, or supervisory.
 15. A computer-implemented electronic diary for entry of notes on an insurance policy or claim, as per claim 11, wherein said computer-implemented electronic diary further comprises a sixth component integrating critical business processes with said electronic diary and said seventh component generating warning when norms are violated during the entry of said submitted note.
 16. An article of manufacture comprising a medium comprising a computer user medium having computer readable program code embodied therein one or modules implementing electronic diary for entry and category-based viewing of notes on an insurance policy or claim, said medium comprising: a first module aiding in receiving submitted notes as formatted text regarding said insurance policy or claim; a second module aiding in storing said input notes in a database wherein said stored text, after said submission, is non-editable and is locked in said database for historical archival; a third module implementing one or more filters, each of said filters categorizing said notes based on a set of categories; a fourth module aiding in receiving inputs identifying at least one filter, said identified filter associated with at least one category; and a fifth module filtering said stored notes based on said identified at least one filter and rendering said filtered notes based on said identified category.
 17. A computer-implemented electronic diary for entry of notes, said computer-implemented electronic diary comprising: a first component receiving a submitted note comprising formatted text regarding said insurance policy or claim; and a second component associating a category with said submitted note and storing said note in a database wherein said note, after said submission, is editable for a pre-set time period, and after said pre-set time period passes, said note is non-editable and is locked in said database for historical archival.
 18. A computer-implemented electronic diary for entry of notes, as per claim 17, wherein said notes are any of the following: notes on an insurance policy or claim, notes related to the legal industry, or notes related to the medical industry.
 19. A computer-implemented electronic diary for entry of notes, as per claim 17, wherein said electronic diary further comprises: a third component implementing one or more filters, each of said filters categorizing said notes based on a set of categories; a fourth component receiving inputs identifying at least one filter, said at least one filter identifying at least one category; and a fifth component filtering said stored notes based on said identified at least one filter and rendering said filtered notes based on said at least one category.
 20. A computer-implemented electronic diary for entry of notes, as per claim 19, wherein said computer-implemented electronic diary further comprises a seventh component integrating critical business processes with said electronic diary and said seventh component generating warning when norms are violated during the entry of said submitted note.
 21. A computer-implemented electronic diary for entry of notes, as per claim 19, wherein said category is any of the following: adjustor, medical management, recovery, SIU, or supervisory.
 22. A computer-implemented electronic diary for entry of notes, as per claim 17, wherein said electronic diary is remotely accessible over a network.
 23. A computer-implemented electronic diary for entry of notes, as per claim 22, wherein said network is any of the following: local area network, wide area network, or the Internet. 